Dr. Williams previously worked in the lodging industry in the Sales, Banquets, and Housekeeping Departments. After completing her Ph. D., Dr. Williams was an instructor with the Louisiana State University Hospitality Professional program. She became an Assistant Professor in the Lester E. Kabacoff School of Hotel, Restaurant, and Tourism at the University of New Orleans in the Fall of 2007.
Dr. Williams research interests include hotel operations, human resources, crime and tourism, resilience and business continuity. She recently presented her research at the Emirates Academy in Dubai. She is a member of the International Council on Hotel, Restaurant, and Institutional Education (CHRIE).